Contacting a Company Directly or Using a Price Comparison Site

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When you search for a shuttle on Google, two kinds of results usually come up: the websites of shuttle companies themselves, and sites that present themselves as "shuttle price comparison" services. The difference between them is bigger than it looks at first glance.

How a price comparison site works

Such a site usually represents a particular group of shuttle companies - not the whole market. That means the "cheapest" offer you receive is the cheapest only among the companies belonging to that site, not necessarily across the market. In addition, you often wait hours before actual quotes come back.

The advantage of contacting companies directly

When you contact a few shuttle companies directly, you can do it when it suits you and at your own pace, talk to a real person and get answers to specific questions about the vehicle, route and price - all within a relatively short time. It also lets you get a direct impression of the level of service before you book.

There is no single rule of thumb that fits everyone, but when you want a quick, transparent and accurate answer, contacting a shuttle company directly is usually the simpler and safer route.